Plans, credits & peace of mind.

While the offer is open, the first 100 eligible new customers can choose Starter or Plus with a payment method and receive 3 standard preview credits for 3 days (up to 6 attempts including retries). Then Starter renews at CA$5/month for 10 credits, or Plus at CA$10/month for 25 credits, plus tax, unless you cancel before the trial ends. Your exact first charge date and time are in Plan & credits and your confirmation email. One trial per new customer; previous purchases or trials are not eligible. Trial credits expire after 3 days. This website offer does not combine with promo codes or change Apple offers.

One basic outfit preview uses one credit. Any optional changes that cost more show their total before you confirm. Adding photos, saving references and asking friends for feedback do not use preview credits.

Yes, when you sign in to the same PersoPot account. Your balance, photos, outfits and pots stay together. Using Apple’s Hide My Email can create a separate account from an existing Google login; contact support if your saved items are missing.

Monthly credits refresh after each paid renewal. Unused monthly credits do not roll over and expire when the paid period ends. Previously purchased top-up credits stay until used, including after cancellation.

Website subscriptions and trials can be canceled immediately in Account → Plan & credits using Cancel subscription. No review is needed to stop future renewals. Cancel before the trial ends to avoid the first charge; your remaining trial or paid period continues until its end. For Apple purchases, use Manage Apple subscription or iPhone Settings → your name → Subscriptions. Deleting the app or requesting a refund does not cancel a subscription. Apple cancellation help →

Website prices are shown in Canadian dollars before applicable tax. The iPhone app uses Apple’s price for your App Store region. Check the amount, currency and renewal period on the final purchase screen before confirming.

Payment must be confirmed before credits appear. Check your credits again. For an Apple purchase, use Restore purchases while signed in to the same PersoPot and Apple accounts used to buy it. If Apple says the purchase is pending, wait for confirmation rather than buying again. Contact support if a completed purchase is still missing.

Your clothing and photo choices are saved on this device or browser for seven days. When you open plans from a try-on, confirmed credits return you to your saved choices. Closing checkout keeps them too. Review and confirm before creating a preview. Browser storage must be available; drafts do not transfer between devices.

Technical failures restore the credits reserved for failed work within the applicable credit period. For a website monthly charge, choose Request a website refund in Plan & credits, select a payment and reason, and submit for review. Unused monthly credits may qualify within 7 days of charge. Used credits are reviewed alongside any billing or service errors and applicable legal rights. A request does not guarantee a refund or stop future renewal. Contact support@persopot.com for top-ups or older payments. Apple handles refunds for Apple purchases. Request an Apple refund →

After you verify your email, we queue an account-ready welcome. Website trials receive a confirmation with the first billing date and a reminder before the trial ends. We also send payment receipts, cancellation confirmations and refund-request acknowledgements. These essential account messages are separate from optional marketing preferences. Check spam or contact support if one is missing. Apple sends receipts for App Store purchases.